DELIVERY FROM 3 WEEKS ➝ ◉ BUY ONLINE: FREE SHIPPING & RETURNS ◉ VISIT SHOWROOMS → ◉ CUSTOMER SERVICE ➝ ◉ 5-YEAR FRAME WARRANTY ➝
5-year frame warranty. 2-year warranty on components. We also offer crash replacement.
All bike frames bought from Pronghorn come with a 5-year warranty against manufacturing defects valid from the delivery date. Here you can learn more about what our warranty covers and also what we, unfortunately, are not able to cover.
Learn more about what our warranty covers – and what it does not cover.
What does the Pronghorn warranty cover?
We provide a 5-year warranty on frame manufacturing defects.
We provide a 2-year component warranty.
In other words, we cover defects and deficiencies caused by manufacturing errors on the frame or the component in question.
Our frame warranty is only valid for the bike's first owner and only covers normal use.
Our waranty does not cover defects and deficiencies caused by:
We recommend taking out a comprehensive insurance (Kasko) to protect you from costs in relation accidents.
Therefore, our warranty does not cover wear parts such as.
Please note that the warranty for certain components - CeramicSpeed, for instance - requires registration:
NOTE! CeramicSpeed product registration
In order to obtain warranty it is necessary that the customer completes a registration of all the products fitted with CeramicSpeed upgrades.
Read more and register your product here:
Our warranty can be put into effect in several ways:
The warranty process is as follows: